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Hydrogen Water Dispenser Product Instruction – W20 W22 W23 W25 W29
1. Product parameters (W20 W22 W23 W25 W29)
| Product name | Hydrogen Rich Reverse Osmosis Water Dispenser | |||
|---|---|---|---|---|
| Product model | W20 / W22 / W23 / W25 / 29 | W20G / W22G / W23G / W25G / 29G | ||
| Rated voltage | 110-120V~ | 220-240V~ | 110-120V~ | 220-240V~ |
| Rated frequency | 60Hz | 50/60Hz | 60Hz | 50/60Hz |
| Rated power | 1500W | 2200W | 1500W | 2200W |
| Rated heating power | 1400W | 2100W | 1400W | 2100W |
| Rated cooling power (Model with refrigeration) | 68W | 68W | 68W | 68W |
| Electrical power consumption | 0.1kW/h | 0.1kW/24h | 0.1kW/h | 0.1kW/24h |
| Water heating capacity | 16L/h(≥90°C) | 18L/h(≥90°C) | 16L/h(≥90°C) | 18L/h(≥90°C) |
| Water production flow | 30L/h | |||
| Working pressure | 0.4~0.6MPa | |||
| Applicable water source | City water | |||
| Applicable water temperature | 5-38°C | |||
| Water tank capacity | 6L/2.5L | Tankless | ||
| Net weight | 11 kg | 9.6 kg | ||
| Dimensions | 475x240x430mm | 360x240x430mm | ||
2. Schematic diagram of products
3. Product function introduction
- Power : The key is used to power on and off the water purifier. Long-press the key for 2 seconds under standby mode, and the purifier will switch into power-on mode. Long-press the key for 2 seconds under power-on mode, and the purifier will switch into standby mode.
- Wash: The key is used to clean the internal waterways and water tanks and drain the stored water. This function is recommended for initial use, after filter element replacement, and restart using after being unused for a long time. Long press the key of "Intelligent Clean" under power-on mode to start the automatic clean, and the whole process will take 6 minutes.
- Filter element : These indicators are used to suggest the life of the filter element. The white indicator is on suggesting that the status of the filter element is normal. The orange indicator is on suggesting that 80% of filter elements have been consumed. The red indicator is on suggesting that the filter element life has expired, and it should be replaced.
- Rest: Press the reset key after the filter element has been replaced to restart counting the life of the new filter element. Long press the reset key for 3 seconds under power-on mode, instantly press the key to choose the filter element that service life needs to reset, and long press the key again, thus the filter element replacement has been completed.
- WiFi: Press and hold the WiFi button for 2 seconds to enter the WiFi distribution mode: WiFi connection in the middle, the WiFi white light is flashing, and the WiFi white light is always on when the connection is successful; the connection fails, the WiFi red lights on…
- Purify: It indicates the working state of the water purification system of the water purifier. The indicator being on means it's during the process of making water. The indicator flashes, which means that the filter element has been washing. After the completion of these processes, the indicator will be off.
- The Fresh Water indicator is on, which means that the original water tank is lacking water, which reminds the user to replace water in the original water tank and pour out the water in the concentrated water tank.
- No Water indicator is on, which means the built-in pure water tank is lacking water, and you cannot get water at this time; you need to wait for water production.
- The key is used to prevent scaling. If you want to take “coffee, green tea, boiled water” or get hot water and warm water, you need to press the child lock key first before pressing the corresponding water temperature.
- Press “Temp. Control", and then press the corresponding temperature button (one of " Milk, Tea, Coffee, Hot "); press the “+" button or "-" button to adjust the water temperature, no operation exits in 5 seconds.
- Large cup: You can get quantitative water of 300 ml. First press the “Big Cup” key and then choose the corresponding water temperature.
- Normal: Press “Normal” to get water with normal temperature water.
- Milk: Press “Milk” to get water with a temperature of about 48 °C.
- Cold: Press “Cold” to get water with a temperature of about 8-12 °C.
- Coffee: Press “Coffee” to get water with a temperature of about 85°C.
- Tea: Press “Tea” to get water with a temperature of about 90°C.
- Hot: Press “Hot” to get water with a temperature ≥ 90°C.
Distribution process:
1. Download and open the ” Tuya Smart ” APP.
2. Press and hold the WlFl button for 2 seconds to enter
the WiFi network configuration mode.
3. Add a device to the ” Tuya Smart” APP.
4. Follow the prompts to bind the distribution network.
4. Operation guideline
Step 1: Place the water purifier in a flat place, such as a desktop or cabinet countertop;
Step 2: Remove the water tank, fill the raw water tank with fresh tap water and install the water tank on the purifier and close the lid of the water tank;
Step 3: Plug in the purifier to power on the electricity. Long press the powerkey for 2 seconds to start the purifier;
Step 4: Long press ” wash” for 3 seconds to clean the purifier manually, and place the water container at the outlet (e.g., Bucket etc.). After 6 minutes, you can operate the purifier for daily use. To achieve excellent water with great quality, it is recommended to rinse it repeatedly 3 times.
4. Plug removal steps
1.Press “Normal”,“Milk”,“Cold”and other keys to directly discharge 1000mlwater;
1.Press“Lock”unlock
2.Press “Coffee”,“Tea”,”Hot”and other keys,to directly discharge 1000mlwater:
1.Press“Normal”,“Milk” “Cold”,“Tea”,“Coffee”,“Hot”and other keys,(lf you need to “Coffee”,“Tea”,“Hot”, you need to touch the “lock” tounlock);
2.lf you touch the “Big Cup” key, the button light flashes, and then press anykey of “Normal “,“Milk”, “Cold”,“Coffee”,“Tea”,“Hot”, the water can bedirectly discharged, and the “Big Cup” light will not flash after thecompletionofwater discharge.
Notice:
(1) The dispenser is set with quantitative water-out protection, and the water-out is automatically stopped after more than 1000 ml of water came out.
(2) When taking hot water, do not stretch your arms below the outlet in case of scaling.
(3)To prevent dry burning, please flow out some normal temperature water before the first time of dispenser powering and hot water getting.
(4) When the hydrogen-rich transparent window water tank is used for the first time, the pipeline will be trapped due to the air inside, which will not fill the transparent window water tank. Please press the normal temperature water outlet button to release the water once and empty the air inside.
When the water comes out, you can press any temperature key to stop the water.
Manual Setting Temperature Mode
At the same time, long press “Hot” and “Tea” for 3 seconds, the dispenser enters the temperature regulation mode, and the digital tube displays “95”. Press “-” to reduce the temperature for 1 degree, and press “+” to raise the temperature for 1 degree. The lowest adjustable degree is 85 degrees. After getting to the desired temperature, no operation for 5 seconds will indicate the prior setting has been completed successfully.
5. Replacement of filter element
Step 1: Turn off the power and take out the old filters
Press the”▲” button pops to open the head cover of the machine automatically;
Rotate the filter element counterclockwise and take it out upward;
Step 2: Installation of new filters
Assemble the new filters and rotate it clockwise to tighten it.
Filter element reset
Press the”Reset”key for 3 seconds, and then press it for a short time to select the filter element. The number of the selected filter element flashes, and then press it for 3 seconds to reset.
The number of the selected filter element flashes, and then press it for 3 seconds to reset.
Notice:
Original filters must be used for replacement to ensure the safety of drinking water. For any abnormal situation during the replacement of the filter element, please contact the customer service center in time.
6. Function of filter element
| Filterelement for short | Type of filter element | Function | Recommended replacement period |
|---|---|---|---|
| PAC | PP cotton scale-resistant activated carbon rod composite filter element | Removal of impurities such as silt, rust, sand, suspended solids, and blood worms; removal of residual chlorine; and absorption of disagreeable taste sand odors | 6–12 months |
| RO | Reverse osmosis membrane filter element | Filter precision of0.0001 um, removal of incrustation and heavy-metal | 12–24 months |
| CF | Rear-mounted carbon rod filter element | Further increase the taste | 6–12 months |
7. Cleaning and maintenance
1. Cleaning method:
1. Please remember to pull out the plug before cleaning;
2. Please clean the water tank regularly, and use citric acid to clean the sediment and water alkali at the inlet and outlet of the water tank, to avoid blocking and affecting the normal use of the machine;
3. Do not immerse the whole machine in water for cleaning;
4. Wipe the outer shell of the whole machine with a wet towel;
5. Please purchase and replace the filter element timely according to the prompt.
Preservation method:
When the product is not used for a long time, please clean it, put it into a packing box, and store it in a ventilated and dry place to avoid damp and affect the use.
7. Cleaning and maintenance
If your machine fails, please refer to the help information in the following table first. If the problem cannot be solved, please contact the local maintenance department.
| Fault | Reason |
|---|---|
| The machine cannot produce water. | 1. Check whether the raw water tank has water |
| 2. Check whether the filter element is blocked due to too much dirt. | |
| Water flow is smaller | Check whether the filter element is too dirty or used beyond the service life. |
| Water does not taste good. | Check whether the filter element is not replaced after used beyond the service life |
| Water does not taste good | 1. Check whether the parts on the machine has been dismantled without authorization. |
| 2. Check whether the parts at the seepage place arescrewed tightly,staggered in teeth or slide | |
| 3.Check whether the silicone seal ring at the seepageplace is aged or damaged | |
| Electricity leakage and induced electricity of the machine body | The machine is grounded poorly |
| Machine does not heat | The temperature control protector on the heating bodyis notreset |
| Machine is not cooling | Did you turn off the cooling function? |
| Machine is not hydrogen | 1.Whether hydrogen production has been completed ortransparentwatertanks has no bubbles. |
| 2.ls the hydrogen-rich water tank lacking water? |
8. Fault description
After the fault occurs, please remember the code first and turn off the power.
| Fault code | Cause | Troubleshooting |
|---|---|---|
| Display E1 | The tank is not filled fully by water purifying continuously within 90 minutes | Water leakage or water shortage of water tank |
| Display E2 | Inlet water short circuit of thermistor NTC | Plug-in terminal or replace the thermistor NTC |
| Display E3 | Outlet water short circuit of thermistor NTC | Plug-in terminal or replace the thermistor NTC |
| Display E4 | Inlet water temperature has been detected below 0-1°C | Use it when the water is 5°C or above. |
| Display E6 | Hardware heating circuit board fault has been detected. | Change the parts |
| Display E7 | Ultra-temperature of heating parts | Please wait till the temperature gets normal. |
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