If your machine fails, please refer to the help information in the following table first. If the problem cannot be solved, please contact the local maintenance department.
| Fault | Reason |
| The machine cannot produce water | 1. Check whether the raw water tank has water |
| 2. Check whether the filter element is blocked due to too much dirt |
| Water flow is smaller | Check whether the filter element is too dirty or used beyond the service life |
| Water seepage at the screw interface | 1. Check whether the parts on the machine have been dismantled without authorization |
| 2. Check whether the parts at the seepage place are screwed tightly, staggered in teeth, or sliding |
| 3. Check whether the silicone seal ring at the seepage place is aged or damaged |
| Electricity leakage and induced electricity of machine body | The machine is grounded poorly |
| Machine does not heat | 1. Is your dispenser connected to the power supply? |
| 2. The temperature-controlled protector on the heating barrel is not reset |
| Machine is not cooling | 1. Is the machine connected with the power supply? |
| 2. Is the cooling function turned off? |
| Machine is not carbonating | 1. Check the CO₂ icon to judge if there is gas in the CO₂ tank |
| 2. Check the water lack icon to judge if there is a lack of water in the carbonating tank |
| 3. Check the indication of cold water temperature to see if it is below 10°C |
If the power cord is damaged, it must be replaced by a professional from the manufacturermaintenance department or similar department in order to avoid danger. Avoid pinching,folding, knotting or damaging the power cord.
It must be installed by professionals. Disassembling parts on the product yourself maydamage the product or cause electric shock, Moving and handling by yourself may causeimproper operation and damage to the machine.